privacy policy

ollie and fred are committed to protecting and respecting your privacy.  This policy specifies which personal data we collect from you, how it will be processed and our legal basis for collecting the information.

What information do we collect?

  • Information required to supply your orders and conduct our business.

  • Information that you provide by filling in forms on our website ollieandfred.co.uk/ollieandfred.com ("our site").  This includes information provided when you agree to be notified about special offers or requesting further services.

  • We may keep a record of your information when you contact us.

​How will the information be used?

We use the information you supplied when making a purchase to fulfil your order and contact you regarding your purchase. We also use this information to resolve disputes and verify your identity / information.   We collect information about you so that we can send emails about our products and inform you about special offers and general information about the brand.

We do not sell, trade, or transfer to outside parties your personally identifiable information.  This does not include trusted third parties. We may share, and you hereby consent to our sharing of, personal information with the following:

  • Service providers and affiliates who help us to provide our products/services to you. 

  • Third parties who assist us in operating our website, developing and improving our products and website, conducting our business, or servicing you.  We may also release your information when we believe it is necessary to comply with the law, enforce our terms and conditions, or protect our property. 

What are my rights?

If you wish to modify or delete your personal information, or opt-out of future communication, please contact us by email at info@ollieandfred.co.uk.  You also have the right to request any information we hold about you.  If you would like a copy of this information please contact info@ollieandfred.co.uk.

We will retain your information for the following purposes:

We will retain your information for the following purposes:

  • The period of time we have an ongoing relationship with you and are required to provide services to you.

  • If there is a legal obligation to which we are subject such as laws that require us to keep records of your transactions for a specified length of time before we can delete them.

  • Whether retention is advisable in light of our legal position.

How can I contact you?

If you require any more information or have a question about our privacy policy please contact us by email at orders@ollieandfred.co.uk