delivery

We aim to dispatch orders within 2 working days from date of order.  Unless an item has been pre-ordered.  However, we do try and send out the orders as soon as possible so most orders will be posted out on the same day if they are received before 3pm.  Please email orders@ollieandfred.co.uk if you need something quicker and we can look at the options.

Unfortunately, at the moment we do not dispatch at weekends or offer same day delivery.  We have added an option to select next day delivery for an additional postage cost.  Please note that next day will only be guaranteed if the order is placed before 2.30pm.  ollie and fred is a very small business so there may be occasions when we are unable to offer next day delivery.

If you require next day delivery please contact us at orders@ollieandfred.co.uk for a quote.

rest of the world

Delivery costs will be added at checkout.  If the option you require is not available, please email us and let us know which items you are interested in and your delivery address. We will provide you with a postage cost and estimated delivery before you place an order.

Please note that we do not take responsibility or pay for international custom charges.

All parcels will be tracked and a tracking reference number will be supplied once the order has been dispatched.

delivery address information

Please make sure your delivery address is correct when finalising your order on the checkout page.  We aim to dispatch items asap so if you have made a mistake please contact us asap at orders@ollieandfred.co.uk.  Incorrect addresses cannot be amended after your items have been dispatched.  We are not responsible for any incorrect addresses provided to us and any delays/costs incurred due to incorrect information supplied to us.

missing parcels

If your parcel is missing, please contact us asap at orders@ollieandfred.co.uk.  We will provide you with a tracking number and proof of posting and we will do everything we can to help trace any missing parcels. We do not take any responsibility for items lost or delayed in the post.  


If you have any questions please email us at

orders@ollieandfred.co.uk

ollie and fred luxury scarves